Sylvie Carter Sylvie Carter

Easy Read: Improve Your Content by Writing for Accessibility

It was one of my clients, bemix, who first introduced me to Easy Read content. After some time spent getting to grips with this new way of writing, my overall copy improved with the use of Easy Read concepts. When I mention creating this type of content to friends I generally get blank stares, so today I’ll be sharing a little about what Easy Read is and how you can improve your copy by applying its key concepts.

What is Easy Read content?

Easy Read content is written to be accessible to people who have learning difficulties. It aims to give clear statements that avoid jargon or lengthy sentences. It’s informative and is accompanied by images that reflect the written content. These images provide visual depictions of the written content and are often custom made to accompany the text so that they are truly relevant. To see some examples of Easy Read content, take a look at this NHS website.

What lessons can be learned from Easy Read concepts?

Making your content more accessible by sticking to plain English has a range of benefits. It increases the number of people who can read and appreciate your work, as people won’t be excluded simply because they aren’t familiar with more obscure words and phrases. Growing your audience has obvious financial benefits and in a time when many companies are working to become more inclusive, showing that you’ve considered all of your potential readers can only be a good thing.

Writing in plain English is also a great way to give your content a relaxed, conversational tone, which is generally more effective than a stuffy, formal approach. Articles, web pages and social media posts are not uni essays (thank goodness), so you don’t need to show off your extensive vocabulary to create a well-written and engaging piece of copy. Where appropriate, aim to write as if you’re speaking to a friend. This will help you to keep an upbeat and positive tone without sounding too “corporate” and will make your content more enjoyable to read.

Easy Read teaches us to avoid using jargon where possible, and to provide a clear explanation when jargon is absolutely necessary. It’s easy, especially when you’re used to writing solely for one particular industry, to become so familiar with its jargon and acronyms that you forget that these terms are not immediately obvious to “outsiders”. Again, the more you stick to plain English, the more people can engage in your content. Of course, there will always be times when these industry-specific terms are crucial to your work, in which case they should be included - it’s just worth considering whether this is the case for the specific copy you’re working on.

This type of content also calls for its writers to think carefully about which images they choose to accompany their copy. In Easy Read, the role of images is to provide a visual representation of the content. Images are there to inform and “back up” what’s been written, and generally there’ll be an image to accompany each sentence or short paragraph. This isn’t needed for most copy, but this concept serves as a handy reminder to think carefully about what messages we’re trying to convey in the images we choose. For example, I make a conscious effort within this website to have each image fit my brand palette so that there’s a sense of consistency and uniformity throughout.

“Short and sweet” is a priority in Easy Read content. The focus is on sharing key information in a concise and accessible way. Of course at times we have a target number of words or characters to meet, but if not, try to reflect on how much of your content is really necessary and to avoid “filler” copy.

Where do I go from here?

We’ve covered the key aims of Easy Read content, and how they’ll help you to create concise, thoughtful and accessible copy. What I haven’t mentioned so far is that, for me at least, they also make writing more fun. The creative task of trying to explain complex ideas as simply as possible and to create relevant accompanying images is something I really enjoy. Why not challenge yourself to make your next piece of copy more Easy to Read? Or, alternatively, if you’d like me to tackle this for you (and have a blast doing it!), reach out to me today.

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Sylvie Carter Sylvie Carter

2020: Proof that remote work is the future for your business?

In a time when more people than ever before are working from home, my businesses are starting to become more open to the benefits of hiring virtual assistants and remote administrators. What are these benefits you ask? Read on to find out…

In a time when more people than ever before are working from home, many businesses are starting to become more open to the benefits of hiring virtual assistants and remote administrators to handle their admin jobs. What are these benefits you ask? Read on to find out...

Whether you’re pining for a natter with your favourite colleagues by the office vending machine (and maybe the chance to grab a cheeky Twix while you’re at it) or couldn’t be more relieved to be home, far removed from the office drama and within petting distance of your cat, the fact remains that we’ve all had to learn a thing or two about working remotely over the past year.

By and large, what we’ve learned is that with the right home set-up it’s absolutely possible to get plenty done from home. That’d been my experience, too, pre-pandemic. In both my past roles as a communications administrator and an SEO copywriter, I worked from home regularly. Having now gone freelance as an administrator, virtual assistant and copywriter, I’m working from home full time.

 If you’ve chosen an administrator or admin assistant who is self-motivated with good time management and your organisation is open to home working, hiring remote staff will prove a brilliant addition to your workforce.

There are great financial savings for companies who are open to hiring a virtual assistant’s services or those of a remote administrator. In addition to the obvious savings on office space, there’s also increased efficiency - there’s less meetings that could’ve been emails and more focused time without the distractions that can come from being in a busy work environment. Written communications between your team tend to become clearer too, as there’s not the option to lean across the desk for a 5 minute follow-up chat after hitting ‘send’ on an email. 

These financial savings are further compounded when companies opt for a freelance model, where they only pay for an administrator’s time as and when they need it or for specific remote admin jobs and projects. Many businesses find themselves seriously tempted by the thought of delegating their admin needs without the added expenses of covering full time wages, holiday pay, sick pay and more.

As well as the financial benefits, having remote admin workers can also really help companies to move towards more modern approaches to their administration and record keeping. There’s a natural push to keep everything digital, meaning less crucial information which should be safely stored online floating around in the back of a cabinet somewhere behind the Jammy Dodgers instead. 

If you’re taking a leadership role within your business and have various different tasks to delegate, hiring a virtual administrative assistant can also help you to stay more organised. It’s easier to keep track of what tasks you’ve delegated and when, as your emails and digital messages will provide a clear natural record you can refer back to.

Are you interested in learning more about the services that I offer or perhaps hiring me to handle your admin tasks? Get in touch today!

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